Here you'll find our answers to the most common guest queries.
Is the reception open 24/7?
We don't have a reception therefore we meet our guests in front of the booked apartment. Please let us know in advance your arrival time. You can reach us on +49 (0) 173 2183320 (also via WhatsApp) or by email to firstname.lastname@example.org from 8 a.m. to 10 p.m.
What are the check-in and check-out times?
You can check in between 3:00 p.m. and 10:00 p.m. and check out until 12:00 p.m. Depending on availability and for an extra fee, early check-in or late check-out might be possible.
Are all Cora apartments in the same house?
No, but they are all located in the beautiful Waldstrasse district. Cora A, D and F are located at Hinrichsenstraße 2, Cora B, C and J at Tschaikowskistraße 19, Cora I at Tschaikowskistraße 23, Cora E, G and H at Feuerbachstraße 12.
What is the Cora Clique?
You will always find the best price on our website. With our Cora Clique rate you save 30% on our standard rate. To unlock our secret offer, all you have to do is register on our website. This rate is only available on our website.
Is there parking and how much is it?
You can park your car with us for €20/day. Please let us know in advance if your vehicle is an unusual size or length so we can allocate you a suitable parking space.
What electronic devices are available in the apartments?
All apartments have an oven, a dishwasher, a Nespresso coffee machine, a kettle, a hairdryer, an iron and a Marshall speaker. You will find a washing machine in every apartment, except in Cora B and J.
How many people can stay in the apartments?
Up to 6 people (3 bedrooms) can stay in apartments A, C, D and F. Apartments Cora H, G, and J have 2 bedrooms - they can accommodate 4 people. 4 people can also stay in the Cora I, but in one bedroom (king-size bed + bunk bed). 2 people can stay in Cora B and E.
Do you have cots and high chairs?
Baby cots and high chairs are available free of charge on request.
Can I bring my pet with me?
Dogs are welcome, for an extra fee of €20/day.
Is there a minibar in the rooms?
Tea, coffee and water are included. In the apartments you will find selected organic wines from the Macis Leipzig, as well as gin, vodka and liqueur from the Leipzig Spirituosen Manufaktur. We will be happy to provide you with chilled champagne on request.
Do the apartments have air conditioning?
Apartments E, G and H have air conditioning. In the other apartments you will find high-quality Dyson fans.
Do the apartments have a balcony?
Cora A, C, D, F, G, H have a balcony.
Where can I have breakfast nearby?
You can have breakfast at Dankbar, Pilot or Macis. We can also bring you a delicious breakfast basket directly to your apartment (from Monday to Saturday). Please feel free to contact us.
Is smoking allowed?
All apartments are non-smoking apartments. Smoking on the premises is strictly prohibited. You can smoke on the balcony.
Are parties allowed?
Parties and other celebrations are only possible after consultation with our team. If there is no authorization for this and disturbance of the peace, € 1,000.00 will be charged from the guest's credit card. We reserve the right to claim further damages
Is the final cleaning included?
The final cleaning of the apartment is already included in the price. Your apartment can also be cleaned during your stay (€65), linen and towels can also be changed (€60).
Are long stays possible?
Long stays are also possible with us! Call us or send us an email with your key data.
How far is RB Arena and Quarterback Arena from Cora Apartments?
The Cora Apartments are located in the beautiful Waldstrasse district, just a 10-minute walk from the RB Arena and the Quarterback Immobilien Arena.
What is the cancellation policy?
The cancellation policy depends on the booked rate. You can find our conditions here. If you made your booking through a third-party website, please check their cancellation policy.
Is it possible to book rooms for a meeting or a photo shoot?
Sure, please send an email to email@example.com with all key data. We would be happy to show you the available apartments on site.
You would like to surprise HER or HIM?
We will be happy to get you the most beautiful flowers, the sweetest tartlets and provide you with chilled champagne. Just get in touch with us!
Where and how can I purchase and redeem a gift voucher?
Please send us an email to firstname.lastname@example.org with all the key data and we will be happy to send you your exclusive voucher. The voucher can then be redeemed by phone +49 (0)173 2183320 or by email email@example.com.
You couldn’t find what you are looking for?
If you have a question that we didn't answer here, please contact us directly on +49 (0)173 2183320 (also WhatsApp) or by email to firstname.lastname@example.org. You can also get in touch with us via Instagram.